The hotel is located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, the Art Institute of Chicago, the Field Museum, Millennium Park, Navy Pier and Shedd Aquarium.
The hotel was built in 1910. 328 rooms and 4 suites are located on 23 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Parking spaces are available to guests travelling by car (for a fee). Further services include room service (for a fee), a laundry service, a coin-operated laundry and page service. Complimentary newspapers are available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. The daily newspaper is laid out for guests in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
After an eventful day, guests can work out and recharge in the gym.
Various dining options are available, including a dining room and a cafe. The restaurant has air conditioning and high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.