Opiniones de regalo
Tour guide was excellent! Kept us on pace. Sights were amazing. He really knew what he was doing. I am definitely going and recommending to friends and famil...y.
Leer másLeer menosI want to first compliment the staff of this trip, those on the boat and on Isla Mujeres. All were wonderful, attentive, and personable. They alone deserve 5...+ stars. The excursion altogether, however, was a bit disappointing. At the time of booking this, the description gave me a different impression of the excursion than what was received. It seems to have been slightly updated, but still misleading. Our group wanted to go to Isla Mujeres from Tulum, as we had heard it was highly recommended. We also wanted a catamaran experience. Shuttle pickup was great and as expected, but upon arrival to the marina, we were coaxed into spending an additional $45 USD on the “luxury” experience, which included a nicer, less-crowded boat, a “spinnaker” experience, and special beach club access. The spinnaker activity was never mentioned after purchasing the upgrade. Snorkeling was available on the boat, but we chose not to do this since it was cold, so I have no opinion on this. The food at the beach club was nothing special and very Americanized (pizza, burgers, spaghetti), which was also supposed to be an upgrade. While the beach club itself was nice, it was located on a less than impressive beach with rocky wakes just feet from the beach and not worth leaving the beautiful beaches closer to our accommodation. Additionally, the only option given to explore the island is through a golf cart tour advertised by the boat that cost an additional $35. We were not under the impression that this excursion was directly associated with and limited to the Albatros Beach Club. This should be more clear in the description. Had I known this, I may have opted for a different excursion. Especially since we came from outstanding beach clubs in Tulum. Not worth traveling the distance from Tulum because the time on Isla Mujeres is limited to 3-4 hours, and you do not have freedom to explore the island, unless you choose to do the guided golf cart tour. It easily turns into a $150+ USD activity, and I think Isla Mujeres has much nicer things to offer than through this excursion. It felt extremely commercialized, which I should have expected. But again, I want to recognize the staff for their hard work, friendliness, and wonderful attitudes.
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